IT Support - Tescom Singapore Software Systems Testing
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IT Support

Providing round-the-clock support services to help you keep your systems and application running smoothly.

We provide IT Support and IT Service Management (ITSM), delivering Production Support services for our clients’ key applications. Using industry standards and best practices in incident management and problem management, we operate our teams to deliver levels 1, 2 and 3 application support services, around the clock, for regional and global coverage. Our aim is always to meet and surpass our clients’ service level agreements (SLAs) and key performance indicators (KPIs) in Response Times and Resolution Times.

IT Support

IT SUPPORT INCIDENT MANAGEMENT WORKFLOW

IT Support Flowchart
Contact Us

Get in touch with us to learn more about our IT Support services.